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A crowded flight was canceled. A
single agent was rebooking a long line of inconvenienced travelers. Suddenly
an angry passenger pushed his way to the desk. He slapped his ticket on the
counter and said "I HAVE to be on this flight and it has to be FIRST
CLASS."
The agent replied, "I am sorry, sir. I'll be happy to try to help you,
but I've got to help these folks first, and I'm sure we'll be able to work
something out." The passenger was unimpressed. He asked loudly,
so that the passengers behind him could hear, "DO YOU HAVE ANY IDEA WHO
I AM?"
Without hesitating, the agent smiled and grabbed her public address
microphone, "May I have your attention please, " she began, her
voice heard clearly throughout the terminal. "We have a passenger here
at Gate 14 WHO DOES NOT KNOW WHO HE IS. If anyone can help him find
his identity, please come to Gate 14."
With the folks behind him in line laughing hysterically, the man glared at the United agent, gritted his teeth and swore "F*** You!". Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to get in line for that too."
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